Operations Associate

June 6, 2008 – 2:58 am

About Teach For America

Teach For America is the national corps of outstanding recent college graduates of all academic majors who commit two years to teach in urban and rural public schools and become lifelong leaders in the effort to expand educational opportunity. Our mission is to build the movement to eliminate educational inequity that exists along socioeconomic lines.

Since our founding in 1990, we have become the nation’s largest provider of teachers for low-income communities, and have been recognized for building a pipeline of leaders committed to educational equity and excellence. This year, approximately 5,000 corps members are teaching in 26 urban and rural areas across the country, collectively reaching approximately 440,000 students. At the same time, more than 12,000 alumni are working within education and from every field to effect fundamental change.

We are a high-growth, performance-driven organization, with over a $100 million budget and 800+ staff. We operate in an entrepreneurial and fast-paced work environment, maintain focus on quantitative measures, and are committed to continuous improvement. While approximately 50 percent of our staff members are alumni of our program, fully half – from support staff to senior management – bring a range of outside experience and perspectives to the organization. Our staff is diverse in every respect, and we are committed to maximizing the diversity of our organization as we want to engage all those who can contribute to our effort and ensure our access to and participation in the circles of influence in our diverse society.

Fueled by a sense of urgency to do more, we have launched an ambitious plan to grow in scale while at the same time increasing our corps members’ short-term and long-term impact. By 2010, we aim to have some 7,500 corps members teaching in 33 regions and to foster the continued leadership of some 23,000 alumni. To support these goals we are working to grow our operating budget to over $150 million and the size of our staff to over 1,000.

Summary:

In the fall of 2003, as part of a broader nationwide growth effort, the New York City region of Teach For America launched the most ambitious expansion in our history. Since then, we have quadrupled the size of our local corps. This coming school year, nearly 1,000 corps members will reach an estimated 75,000 students in 300 schools across the Bronx, Washington Heights, Harlem, the Lower East Side, and Brooklyn – an increase from 250 corps members teaching in 60 New York City schools just four years ago. At the same time, our local alumni force has grown to nearly 1,500 strong.

The operations associate is responsible for ensuring that each staff member has the physical resources needed to perform his or her job, serving as the budget tracker for the New York region, and providing general support for the office, assisting with technical and procedural issues as well as taking on a variety of special projects. The operations associate reports directly to the vice president of talent and operations.

Teach For America seeks individuals of all ethnic and racial backgrounds to apply for the position.

Responsibilities:

Office Management (30%)

• Maintaining a comfortable and positive work climate for staff members by ensuring that office systems are functioning consistently and efficiently

• Ensuring that the office is consistently supplied and equipment is functioning smoothly, managing repair orders when necessary

• Evaluating and managing vendor relationships for supplying and maintaining a well-functioning workspace

• Providing clear and timely procedural instructions and other key information to staff members

• Overseeing staff use of the regional mailroom while working with the national mail clerk to assure prompt delivery of interoffice and external mailings

• Hiring, training, managing, and evaluating temporary workers and/or interns to provide administrative support; delegating administrative tasks to temporary workers and/or interns where appropriate

Budget Tracking and Planning (20%)

• Creating concise, accurate spending reports to inform staff members of past and current expenses while serving as a thought partner to guide team members on future spending

• Analyzing expense data to determine unanticipated changes in costs to ensure a balanced and optimized budget

• Leading the team in the budget creation process and liaising between regional budget users and the national finance team to ensure tight fiscal management, controls, and accuracy for the regional budget

Office Support (30%)

• Assisting staff members with logistical, technical, and procedural questions

• Processing staff reimbursements and check requests while identifying errors and ensuring prompt and full payment

• Processing and tracking AMEX statements in a timely and efficient manner

Special Projects (20%)

• Leading or providing support for projects such as mailings, large event prep, and programmatic initiatives

Education and Experience:

• Bachelors degree required

• 0-5 years experience

Knowledge, Skills, Abilities:

• Strong customer service ethic

• Excellent organizational skills and attention to detail

• Ability to work effectively in a fast-paced environment and to juggle several projects at once with a spirit of flexibility and positive outlook

• Strong written and interpersonal communication skills

• Knowledge of MS Excel preferred

Compensation:

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included.

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